Knowledge Base feed

1. How to Enable Cookies

   In order to log in to this site, you must enable cookies in your browser. Instructions for enabling cookies in common browsers are listed below. If your browser is not listed, please check its...

   https://ncihub.cancer.gov/kb/misc/cookies

2. How to enable pop-ups?

   Web pages can use the JavaScript language to automatically force the your web browser to open new windows. This capability has often been abused by advertising sites and many browsers disable the...

   https://ncihub.cancer.gov/kb/misc/popups

3. How to use WebDAV to access your HUB storage

   WebDAV is the Distributed Authoring and Versioning extension to the standard HTTP/HTTPS web protocol. It allows a client to browse a remote filesystem, usually with a graphical browser that makes...

   https://ncihub.cancer.gov/kb/tips/webdav

4. How to View/Download Video Content?

   This hub relies on two formats of video files, MP4 (MPEG-4) mostly used for podcasts but also can be viewed directly on your computer, and Windows Media Player which is used by older lectures and...

   https://ncihub.cancer.gov/kb/misc/video

5. I registered but cannot log in!

   If this is a new account, you won't be able to log in until you've confirmed your e-mail address. Right after you registered, you should have received an e-mail at the address that you registered...

   https://ncihub.cancer.gov/kb/registration/login2

6. I registered in the past but cannot log in anymore!

   You may have entered an incorrect username or password. If you've forgotten either one, you can recover your username or recover your password. Just fill out the form, and we'll send your account...

   https://ncihub.cancer.gov/kb/registration/login3

7. I've lost my password!

   Don't panic! We can reset your password and send the new password to the e-mail address that you have on file with us. Then, you can log in using that password, and change the password to anything...

   https://ncihub.cancer.gov/kb/registration/pwreset

8. Rate a Resource

   Rating a resource is quick and easy.Every resource has two sets of stars: the average rating and your rating. If you haven't rated a resource, you're rating will show up as a set of slightly grayed...

   https://ncihub.cancer.gov/kb/tips/rate

9. Renaming Sessions

   You can rename a simulation session by simple double-clicking the session title just above the active tool area. The title will then become a text box where you can input any title you wish. Press...

   https://ncihub.cancer.gov/kb/tips/rename

10. Share a simulation session

    Have some interesting results from a simulation that you'd like someone else to see? Share the session!Enter one or more login names in the form beneath the tool session and click on the Share...

    https://ncihub.cancer.gov/kb/tips/share

11. Signed Applet

    If you are behind a network firewall that requires you to use a web proxy with your browser, your Java environment will also need to use a proxy to connect to tool sessions. The default security...

    https://ncihub.cancer.gov/kb/tools/applet

12. Troubleshoot

    There are two common reasons why you may not be able to view an application.The tool is internally misconfigured. If you can look at your My Account page and see that the tool you just started does...

    https://ncihub.cancer.gov/kb/tools/troubleshoot

13. Why can't I log in?

    Have you registered? You must register in order to log in. If you have registered and you still cannot log in then check and double-check your username and password. Usually this is the problem; if...

    https://ncihub.cancer.gov/kb/registration/login

14. Why do I get logged off automatically?

    If you do not check the Remember login box when you log in, the site will only keep you logged in for a short time. This prevents misuse of your account by anyone else. To stay logged in, check the...

    https://ncihub.cancer.gov/kb/registration/autologout

15. Why do I need Java?

    In order to access the simulation tools, you must have Java version 1.4 or later installed on your machine and enabled in your web browser. Note that Java is not the same as Javascript. Visit the...

    https://ncihub.cancer.gov/kb/misc/java

16. Why do I need to register at all?

    Registration will give you access to additional features not available to guest users, including simulation tools, learning modules, and more. The registration process is completely automatic and...

    https://ncihub.cancer.gov/kb/registration/register

17. Why the math question?

    When you use the Help button to submit a trouble report, it may ask you a simple math question such as "What is the sum of 3 and 5?" You get this if you're not logged in. Providing a correct answer...

    https://ncihub.cancer.gov/kb/misc/why_the_math_question